Return Policy
RETURN POLICY
Last updated [1 Jan, 2021]
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] only]. Please see below for more information on our return policy. This return policy was created using Termly.
RETURNS
Please note that returns due to customs issues in your country will not be refunded. All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, [please email customer service at info@koreabeautytech.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:
LCL Global Co., Ltd.
No. 305, 181, Gasan-Digital-1-Ro, Geumcheon-Gu, Seoul, Republic of Korea, 08503
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 business days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- [A 10% restocking fee will be charged for all returns.]
- [Sale items are FINAL SALE and cannot be returned.]
- [other]
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+82 2679 9909